Sunshine

NCSOFT
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About Sunshine

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    Community Manager

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  1. Halloween Event Feedback

    I would love to be able to have this bridge year round, but yeah, it's super cool and thanks for the thoughts! Regarding your feedback on Hardpoint Capture - thanks so much. With 5v5 being our flagship Arena, it's intentional for the earnings to be higher in that mode. That being said, Hardpoint Capture is a limited time only event so changes to the degree you have suggested probably won't happen this round but it doesn't mean that changes can't be made for the future and I'll be trickling this feedback up for those future events. As for the Halloween Gift Box, as said before, nothing is set in stone and I'll let the team know your thoughts. Thanks for taking the time to leave feedback!
  2. Pumpkins are back in season! But set down your pumpkin-flavored coffee, cookies, and cakes, and push aside your pumpkin-scented soaps, air fresheners, and mouth washes—it’s time to get back to basics and carve them up for fabulous prizes! More details on how to participate can be found in our news post!
  3. Hallo, wir werden am 18.10.2017 ab 13 Uhr Wartungsarbeiten an den MXM Servern durchführen. Während dieser Zeit werden alle Server nicht erreichbar sein. Im Moment gehen wir davon aus, dass die Arbeiten 3 Stunden in Anspruch nehmen werden. Bitte behaltet diesen Thread im Auge, um über Neuigkeiten auf dem Laufenden zu bleiben! Wir bitten euch die entstehenden Unannehmlichkeiten zu entschuldigen. Um sicherzustellen, dass ihr keine Informationen zur Serverwartung verpasst, folgt bitte unseren Twitter-Accounts @PlayMXMOps und @PlayMXM_DE. Tweets von PlayMXMOps
  4. A la date et heure suivante, nous effectuerons une maintenance de tous les serveurs. MXM sera indisponible pendant la durée de la maintenance. Nous vous invitons à consulter régulièrement ce fil de discussion pour en savoir plus sur l'évolution de la situation. [Date et heures] Le mercredi 18 octobre de 13 h à 16 h (heure de Paris) * La durée de la maintenance est sujette à changement. [Serveurs affectés] - Tous [Détails] - La mise à jour 1.4 Veuillez nous excuser pour la gêne occasionnée
  5. Starting on October 18, 4:00 AM PDT / 13:00 CEST, all servers will undergo maintenance for approximately 3 hours. An in-game notice will be given 30 minutes prior to maintenance starting. Below is the list of changes introduced within the update: Server maintenance Game update 1.4 (Patch notes will be linked when servers come back online) For server status updates please follow the @PlayMXMOps Twitter account. Tweets by PlayMXMOps
  6. A la date et heure suivante, nous effectuerons une maintenance de tous les serveurs. MXM sera indisponible pendant la durée de la maintenance. Nous vous invitons à consulter régulièrement ce fil de discussion pour en savoir plus sur l'évolution de la situation. [Date et heures] Le mercredi 11 octobre de 14 h à 16 h 30m (heure de Paris) * La durée de la maintenance est sujette à changement. [Serveurs affectés] - Tous [Détails] Maintenance et modifications de routine sur tous les serveurs. Veuillez nous excuser pour la gêne occasionnée
  7. Hallo, wir werden am 11.10.2017 ab 14 Uhr Wartungsarbeiten an den MXM Servern durchführen. Während dieser Zeit werden alle Server nicht erreichbar sein. Im Moment gehen wir davon aus, dass die Arbeiten 2 Stunden 30 Minuten in Anspruch nehmen werden. Bitte behaltet diesen Thread im Auge, um über Neuigkeiten auf dem Laufenden zu bleiben! Wir bitten euch die entstehenden Unannehmlichkeiten zu entschuldigen. Um sicherzustellen, dass ihr keine Informationen zur Serverwartung verpasst, folgt bitte unseren Twitter-Accounts @PlayMXMOps und @PlayMXM_DE. Tweets von PlayMXMOps
  8. Starting on October 11, 5:00 AM PDT / 14:00 CEST, all servers will undergo maintenance for approximately 2 hours 30 minutes. An in-game notice will be given 30 minutes prior to maintenance starting. Below is the list of changes introduced within the update: Server maintenance and restart Update to the Cumulative Login Rewards For server status updates please follow the @PlayMXMOps Twitter account. Tweets by PlayMXMOps
  9. Block guild invites

    Hey @Sander we can put it in front of Dev, maybe a suggestion for a Do Not Disturb toggle or something, but that doesn't mean that it will be something that is added in right away if at all.
  10. Block guild invites

    Hey @Sander - it's worth noting that there are many benefits to joining a guild beyond having some people to team up with and play. Depending on the guild and how much members have invested into it, there are increased gold and XP benefits ranging from a 10% to 100% increase, and an extra Stage Reward Slot for temporary Boons, and a permanent increase of up to 10% for permanent Boons. In addition, your guild can pay for Guild Missions that you can complete with your guildies that reward guild tokens.
  11. MXM Economic Market

    Hello @nyght501 - thanks for taking the time to put your ideas here. We're taking all ideas into consideration, though we may not use them all there are certainly many great ones and yours is among them. Oh, and your English is perfectly fine. :)
  12. No doubt queues for Ranked are going to be longer since there are other factors involved when matching, beyond what I listed above and we understand the need to address it as quickly as we can.
  13. No problem! We want your play experience to be positive and fun and we understand the frustrations with queue times.
  14. Again, not downplaying any concerns, and we're moving towards larger plans (more information coming soon) to address the concern but our data shows increased player activity for your region from 6-10p during the week - and even more during the weekends when everyone is off work.
  15. It's not only one thing that will help, but many, so everything is being taken into consideration.